SHIPPING


Our estimated delivery times are as follows:


We ship free worldwide. Please allow 5-7 business days for domestic shipments and 7-14 business days for international shipments.

Once we have verified your order and payment details, we will process your shipping.


Delivery times are indicated from the day when the order has been confirmed by Caēl. Our goal is to fulfill your order in the time scale indicated above, we can not take responsibility, however, if the delivery time is longer than indicated.


Caēl is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.


Orders are not shipped or delivered on weekends or holidays.


If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.